Life Assistance Program (LAP)

The Life Assistance Program (LAP) through New York Life is available to all employees. In addition to work-life benefit services, you have 3 face-to-face sessions with a behavioral counselor available to you and your household members


Available 24/7/365

800-538-3543

    Life Assistance Program (LAP) | New York Life

Life Assistance and Work-Life Benefits:

  • Innovative, evidence-based clinical programs and services focused on reducing the negative impact of behavioral issues
  • A personalized customer experience to support you and your family
  • Emotional well-being programs and tools
  • More than 40 years of experience delivering behavioral health programs designed to prevent relapse and hospital readmission
  • A large, national network of over 145,000 behavioral health care providers including virtual behavioral services.5
  • Virtual counseling sessions available with over 14,000 clinicians nationwide5
  • 24/7/365 crisis and emergency support for you and your family
  • Extensive expertise in helping to manage treatment compliance and predictive identification of issues, where you benefit from additional support, education, and help finding in-network providers
  • A guided approach that makes it simple to access in-network facilities and providers to help ensure customers are achieving better and more cost-efficient outcomes
  • Tools to manage out-of-network substance use treatment and costs such as predictive analytics, customer education, and Substance Use Centers of Excellence


800.538.3543

24/7/365


LAP Flyers


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Life Assistance Program Website