Medical
At National University, we offer three medical plan options through Blue Shield: HDHP, EPO, and PPO. All plans share the same in-network provider network. Explore the plans below to find the one that best meets the needs of you and your family.
Quick Links: Medical Plans Overview | ID Cards | Find a Provider | Wellovlution | Teladoc | Docs & Resources
Blue Shield Plans
Accessing Your Blue Shield Member ID Card
Your Blue Shield insurance card will be mailed to you within 10 business days after your benefit enrollment is approved in Workday. If you do not receive your card, follow these steps:
- Call Blue Shield at 855-599-2650 (Group Number: W0051587) to request your subscriber ID.
- Register online at www.blueshieldca.com to access and manage your plan information.

Find a Blue Shield Provider
Having a Primary Care Physician (PCP) ensures consistency and efficiency in your healthcare. Finding a PCP that meets your needs and accepts your insurance is key to managing your care.
California
To find a provider in CA, go to the Blue Shield Website or call Blue Shield at 855.599.2650
Outside of California
To find a provider outside of CA in the United States:
- Go to provider.bcbs.com
- At the "Choose a plan" prompt, enter AAA
- Enter your location
- Enter the name or type of doctor/facility, then click the Search icon
You may also call 1.800.810.BLUE to search for PPO providers outside of CA and within the United States
Password: Aug02Blue2023
Wellvolution
Wellvolution offers Blue Shield of California members top-rated programs to help you build a healthier lifestyle and a healthy you. Key features include:
Personalized Tools
Programs and support customized for you and available anytime, on-demand
Clinically Proven
Leading health programs, vetted by our experts, that work in the real world
No Extra Cost
All offered at no additional cost to qualifying Blue Shield members
TELADOC
24/7 Virtual Care
As a Blue Shield member, you can access to Teladoc for non-emergency care anytime, anywhere. Connect with U.S. board-certified doctors via phone or online video consultations in minutes (1 hour or less response time) or make an appointment in advance.
Set up your Teladoc account so it’s ready when you need it:
- Website: www.teladoc.com/bsc
- Mobile App: Open Blue Shield App > Select Get Care > Select Teladoc
- Phone: 1-800-Teladoc (835-2362)
Teladoc Flyers
Blue Shield Documents & Resources
Medical Plan Documents 2024-2025 (current plan year)
Medical Plan Documents 2025-2026 (new plan year)
Legal Disclosure: Blue Shield of California Machine Readable Files – Transparency in Coverage
The Machine-Readable Files (MRF) provision of the Transparency in Coverage Final Rule (TCFR) requires health plans to disclose negotiated provider rates. These files are collections of data read by machines, and are not intended for member use.
Have Questions?
For general benefit inquiries, contact AskHR@nu.edu.
For questions regarding which benefit plan is best for you, contact
brcca@usi.com.